Frequently asked questions

Before booking

How can I order an Airport Taxi?

Book via SMS, Whatsapp/Viber or just call us at Tel: +43 676 619 95 35 or use our Online-Form...

How long in advance do I have to book?

Trips before 23:59 on the same day, book atleast 2 Hours earlier. Trips between 00:00 and 06:00 atleast 4 Hours eariler.

Can I cancel my booking?

If you would like to change details about your booking or to cancel it, please email us or call us at: +43 676 619 95 35 ..
To Airport

How do I find my driver?

Your chauffeur will pick you up at your chosen address.If you are picked up by the hotel, our driver will ask for you at the reception. Please stay close.

What happens if I cannot find my driver?

That will never happen. If it does, call us at: +43 676 619 95 35 and our experienced staff will help you.
From Airport

Where do I meet with my driver after landing?

Your chauffeur is waiting for you, right in the arrivals hall(right side upon entering), in front of the yellow airport information desk with your name sign.

What happens when my plane is late(delayed)?

We will not charge you any additional costs for flight delays. We will check your new arrival time and pick you up at the right time.

What happens if I cannot find my driver?

That will never happen. If it does, call us at: +43 676 619 95 35 and our experienced staff will help you.